User-friendly booking for all residents
It’s quite common for cooperative housing associations, and homeowners’ associations to share a laundry facility or other common areas. With anyhoa.com, residents in your housing association can book available times directly through the platform and view all available slots in advance. They can do this after logging in with their unique credentials. If they wish to cancel or reschedule their booking, it can be done in just a few clicks.
Here’s how a timeslot is booked:
- Log in to the platform: The resident logs into your platform and selects the “Laundry” section.
- Choose an available time: Find an open slot in the shared booking calendar.
- Confirm reservation: Confirm the booking and receive a confirmation via email or SMS.
Set up booking criteria easily
Management controls for laundry use. Administrators can easily set rules for the use of the shared laundry facilities. For example, you can define the maximum number of reservations a resident can have at the same time or set limits on how long a booking remains valid.
Here’s a few benefits with booking shared facilities.
- Ensure Availability: Rules help ensure that all residents have fair access to the common facilities.
- Optimize Usage: By managing bookings effectively, the common facilities are used efficiently without overlaps or idle times.
If you wish to update the rules at any time, they can be quickly adjusted from your administrator profile. This flexibility allows your housing association to adapt the system to the specific needs of your residents.
Example: The laundry room - find the manual
Create a digital guide for your laundry facilities. With our document feature, your housing association can easily create an online guide for using the shared laundry facilities. The guide could include the following sections:
- Explanation of Washing Programs: Help residents select the right program for their laundry needs.
- Rules for Laundry Use: Ensure everyone follows the same guidelines, promoting fairness and efficiency.
- Steps to Take if a Machine Malfunctions: Provide clear instructions for troubleshooting and reporting issues.
- How to Report Problems: Offer an easy step-by-step process for submitting error reports.
Having this guide readily accessible online saves your administration time by reducing repetitive questions while ensuring that residents get quick and accurate answers. This feature helps streamline communication and promotes a more organized approach to managing shared facilities.
Send out notifications to residents
Stay updated with notifications. Through anyhoa.com, users can receive timely notifications, ensuring they never miss their laundry reservations. For instance:
- Pre-reservation reminders: A notification 30 minutes before their reserved time begins.
- End-of-reservation alerts: A reminder when their reserved time is about to end.
This feature keeps residents informed and ensures the laundry schedule runs smoothly, minimizing overlap and improving the overall experience for everyone in the housing association.
Report errors easily
In a busy laundry facility, problems with washing machines can occasionally arise. With anyhoa.com’s error reporting feature, users can quickly report machine malfunctions, ensuring that the appropriate parties are notified promptly.
- Transparent Communication: Other residents can see that an issue has been reported and avoid unnecessary trips to the laundry room.
- Community Updates: Once the error is reported, a general update can be shared with the entire housing association.
This feature helps streamline maintenance and keeps all residents informed, reducing frustration and improving the overall experience.
Real-time status of machines
Make it easy for residents to see when a wash is finished or when the machine is available. Residents simply log in to the platform and go to “status”.
Statistics and easy payment
Most housing associations charge for use of the laundry. Set up prices for using your laundry and choose whether to pay by card, mobile payments or an invoice at the end of each month.
Plan maintenance well in advance
If service or maintenance needs to be done on the laundry, you can write it in the calendar so that no one else schedules a laundry time at the same time.