Make important guides accessible to all residents

Residents in a housing association often have questions about daily practical tasks: How do you reset the washing machine after an error? Who should you contact if the main door isn’t working? With guides in Anyhoa, the board can collect and share instructions so everyone can easily find answers when they need them.

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Why use guides in a housing association?

When residents can easily access practical information, it saves the board from answering the same questions repeatedly. A central collection of guides creates clarity, reduces misunderstandings, and helps new residents settle in smoothly.

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How guides work in Anyhoa

Sharing guides is essential to prevent the board from becoming a bottleneck for important information.

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Create guides

The board can create new guides directly in Anyhoa or upload existing documents.

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Add categories

Organize guides into relevant categories so residents can easily find what they need.

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Share via the document archive

Guides can be made available in the resident portal, allowing residents to search and access them easily.

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Publish on the housing association’s website

The board can choose to make selected guides public for guests and potential new residents.

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Update easily

When changes occur, the board can quickly update the guides to ensure residents always have the latest information.

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Integrate with other features

Guides can be linked to news updates, the bulletin board, and internal communication, making them an active part of the association’s knowledge-sharing.

Association website: Share guides publicly

If the association has a website through Anyhoa, the board can choose to publish certain guides for both residents and guests. This can be useful for making rules and practical information visible to potential new residents or visitors using the association’s facilities.

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Guides on association website

Washing machine error codes

Many housing associations have shared laundry facilities, where washing machines occasionally display error messages. A guide can help residents understand what the different error codes mean and how to reset the machine or contact the right service provider.

Using the common house

If the housing association has a common house, a guide can explain how residents can book it, what rules apply to its use, how to access the building, and whom to contact in case of issues. This ensures a smoother experience for everyone.

Waste sorting rules

Many associations experience confusion around waste sorting. A guide can clarify how waste should be separated, which bins to use, and how to handle bulky or hazardous waste.

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When are guides useful?

  • When a new resident moves in: Helps new residents quickly find the most important information about the association.
  • For common facilities: Ensures everyone knows how to properly use the laundry room, waste stations, or tools.
  • When rules change: The board can quickly inform residents by updating the guides.
  • For everyday assistance: Eliminates confusion and frustration for residents who need quick answers.
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FAQ – Frequently asked questions about guides

Below are the most common questions we receive about guides. Contact us if you need more information.

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Who can create and edit guides?

The board can create and update guides in Anyhoa. Selected residents can also be given permissions to contribute.

Can we add images and files to guides?

Yes, guides can include images, videos, and PDF files to make instructions easier to understand.

Are guides visible to everyone?

The board can choose whether guides should only be available to residents via the document archive or also be public on the association website.

Can we use guides for safety instructions?

Yes, Anyhoa makes it possible to share safety guidelines and evacuation plans so all residents have access.

Try guides in Anyhoa today

Do you want to ensure that residents can easily find answers to their questions? With guides in Anyhoa, you can create a centralized knowledge base that helps both the board and residents manage daily practical tasks.

Create and share your guides
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